Terms of Use

These Terms of Use govern your access to and use of PixieStoreBD. Please read these Terms and Conditions carefully to make sure that you understand them before using our website. If you continue to use the services or order products from our website, we will take this as your acceptance of these Terms and Conditions.


1. Return & Replacement Policy:

•⁠ No refund, return, or exchange is possible after the delivery man leaves.
•⁠ ⁠Orders will be canceled automatically if the provided information is insufficient.
•⁠ ⁠An item can only be returned if it is damaged (e.g., ripped, broken, etc.).

2. Delivery Time:

•⁠ ⁠Inside Dhaka: 2-3 days
•⁠ ⁠Outside Dhaka: 3-4 days

3. Privacy Notice:

We respect your concerns about privacy. This notice explains what information we collect and how we use it.

4. Information We Obtain:

•⁠ ⁠Contact Information: Name, postal address, email address, and phone number.
•⁠ Purchase & Transaction Details: Payment details, billing and shipping address, and order details.
•⁠ ⁠Login Credentials
•⁠ ⁠Demographic Information: Age and gender.

5. How We Will Use It:

•⁠ ⁠To communicate with you and confirm your order.
•⁠ ⁠To send alerts about upcoming products, special offers, and deals via email and SMS (if you opt-in).
•⁠ ⁠To operate, evaluate, and improve our business, including:
- Developing new products and services.
- Managing and performing accounting, auditing, and internal functions.
•⁠ ⁠To protect against fraud, unlawful activities, and liabilities.

6. Copyrights:

•⁠ ⁠The entire content of the site is protected under Bangladeshi copyright laws and international conventions.
•⁠ ⁠All rights are reserved.

7. Termination:

•⁠ ⁠We reserve the right to suspend or terminate your access to the site at any time.
•⁠ ⁠Pixie Store BD will not be liable for any suspension or termination.
•⁠ ⁠If you are dissatisfied with the site or any of its policies, your only remedy is to stop using the site.